We are the world’s leading proxy and web-scraping solution service providers driven by the eagerness to explore and innovate. Today, we unite over 400 big-data industry professionals for one purpose: to understand the public data gathering possibilities. With every new challenge, we learn from our mistakes and keep growing to stay ahead of the industry.
- Manage a portfolio of existing clients;
- Ensure a seamless experience for the customer during product adoption and deployment – onboarding;
- Engage in day-to-day communications with owned accounts to ensure we are maximizing their experience;
- Identify long-term account objectives by creating a great customer experience;
- Successfully achieve revenue-orientated targets by identifying upsell & cross-sell opportunities;
- Be the voice of the customer within the company and collaborate with internal stakeholders (technical, support, legal teams, etc.).
Your skills & experience:
- At least 1 year of experience in leading customer engagements with a demonstrated ability to deliver positive results for customers;
- Proven relationship management and problem-solving skills;
- Excellence in written and verbal English communication skills;
- Creativity and thinking out-of-the box;
- Data driven approach to sales and knowledge or experience in key sales/mailing tools.
- Gross salary 1650 – 2975 EUR/month. Keep in mind that we are open to discuss a different salary based on your skills and competences.
The rest is on us:
- Growth: Learning initiatives, personal career development opportunities, internal & external training, conferences, books library, training platforms & courses, even mentorship – everything you need to reach your goals!
- Well-being: Private health insurance, professional in-house physiotherapists, on-site gym & workouts, mental health app subscriptions.
- Celebrations: Extra vacation days & gifts for special occasions and the years spent with us.
- Team building: Regular internal events, workshops, team retreats & workation trips.
- Comfort: Flexibility in regards to working hours and place.
- Office perks: Fully stocked kitchens, PS5, Foosball, Friday bun tradition, Mixtape Fridays & more.
- Bonus: Discount offers, referral bonuses, and more. Much more.
Up for the challenge? Let’s talk!