We are a market-leading web intelligence collection platform, providing premium proxies and data scraping solutions for large-scale public web data gathering. Today, we unite over 450 data industry professionals for one purpose: to create a future where all businesses have access to big data and business intelligence, and a work environment where everyone can grow and thrive.
Our team’s purpose:
“Providing maximum business value to our B2B clients by nurturing long-term relationships and driving internal account ownership, as a result being the ultimate revenue growth driver of our company.”
Our team’s Mission:
“To become the trusted advisors for our B2B clients that rely on big data for their success by applying Strategic Account Management best practices and expertise.”
Your day-to-day:
- Own the success of our business customers of various sizes;
- Engage in day-to-day communications with customers to ensure we’re maximizing their business value;
- Identify and utilize up-sell and cross-sell opportunities within a designated customer portfolio;
- Ensure a seamless experience for the customer during product adoption and deployment;
- Work on customer agreements and renewals;
- Manage your opportunity pipeline and at-risk accounts;
- Engage in Strategic Account Management activities;
- Proactively identify team process improvements and contribute to projects to refine it;
- Go on business trips and visit your clients (when applicable).
Your skills & experience:
- At least 2 – 3 years of experience in leading customer engagements with a demonstrated ability to deliver positive results for customers;
- Strong business acumen, negotiation and objection handling skills;
- Empathy and ability to build meaningful relationships with customers, including senior-level and C-suite executives;
- Creativity and thinking out-of-the box;
- Ability to drive change within the organization;
- Excellence in written and verbal English communication skills;
- Data driven approach to sales and knowledge or experience in key sales/mailing tools;
- Working with international B2B clients.
Don’t hesitate to apply even if you missed some of the criteria.
Salary:
- Gross salary 2630 – 3800 EUR/month. Keep in mind that we are open to discuss a different salary based on your skills and competences.
Up for the challenge? Let’s talk!